Privacy is of fundamental importance for Technogym. At any time, you can see and manage how the Technogym App processes your personal information and visibility on the app as well as your consent to the terms and conditions on the processing of your personal data, and export your data and delete your account. 

Check your personal information 

To check which personal information is associated with your Technogym ID, open the Technogym App and go to your profile, which is in the top right-hand corner of the app where your profile picture or initials are. Then tap on View full profile to see your personal information associated with your account, including your name, weight, height, and contact information.  This is personal data you provided when signing up on the Technogym App, and which you can modify at any time. 

Visibility in app  

After tapping on View full profile, scroll down to Profile Settings and then to the section Visibility. Here you can set the toggle to on or off to choose whether you want your nickname and country to be visible to other app users when you participate in challenges on the app or when you sign up for classes at gyms that use the Technogym App. 

Privacy policy and terms and conditions 

On the app, you can also consult the Technogym privacy policy, and the Technogym App terms and conditions. Scroll down to the Profile Settings section described above and scroll down to Terms & Conditions and Privacy Policy. At the bottom of the section, you’ll also find a toggle which you can switch to on or off based on whether you would like to receive personalized communications from Technogym regarding services, products, and benefits.   Exporting and deleting your data  

If you wish to export or delete your personal data, scroll down to the Profile Settings section described above and select Export Data. Here you can download and receive – via email to the address associated with your profile – all the data connected to your Technogym ID. From this full profile area, you can also delete your account, which will permanently delete your Technogym ID and any data associated with your account. As a security measure, you’ll be asked to enter your password before your account is permanently deleted.

You can cancel your subscription at any time.

If you have an iOS device: Go to the Settings section on your phoneTap on your name (i.e. your Apple ID)Tap on “Subscriptions”Select “Technogym”Select “Cancel Subscription”

If you have an Android device: Open Google Play StoreTap on your profile icon in the top right-hand cornerFrom the menu, select “Payments and subscriptions”Select “Subscriptions”Select “Cancel subscription”

If you cancel your subscription, you’ll still be able to use the premium content for the full period you paid for.

You can always contact us here.

Yes, your Technogym Unlimited subscription includes all Technogym Plus premium content.

If you’re activating a free trial for the first time:

    Go to the “Workouts” section

    Tap on the “Unlock Sessions” banner

    Enter your payment information on App Store/Google Play Store

    Enjoy your month of free content

If you’ve already used your free trial and want to purchase a subscription, follow the above instructions, after which you’ll be charged for your subscription. 

The subscription is linked to your Technogym ID and you can access premium content from the Technogym App and from the connected consoles on all Technogym equipment, from the Live version on.

Yes, a 1-month free trial is included. An additional 1-month free trial is included with the purchase of selected Technogym products. You will never be charged during your free trial period, and you can cancel anytime.

Your Technogym Plus subscription gives you access to:

    Trainer-led workouts in your personalized Precision Program created by Technogym AI Coach

    1000 exciting trainer-led workouts (with new ones being added all the time) covering HIIT, boxing, Pilates, and more

    guided meditation sessions covering sleep, personal growth, stress management, and more

Yes, using Technogym App you can play your training sessions directly on your TV. After you start a workout, tap on the three dots in the top right-hand corner, then tap “Mirroring info” and follow the instructions on your device. The following devices are compatible: Apple AirPlay2, Samsung Smart View, Chromecast from Android devices (Google Home).

Yes, you can connect different apps such as Strava, Garmin, Fitbit, Apple Health, Google Fit, Samsung Health and any heart rate monitor with Bluetooth LE. Moreover, you can use the Technogym App for Apple Watch to track your heart rate and pilot your workout.

Your workout compliance is calculated differently based on the type of workout you do. If your workout includes Routines only, your compliance will be the ratio of MOVEs you earned to the total MOVEs possible. For instance, if the estimated MOVEs of a single exercise is 10 MOVEs but you earn 9 MOVEs, then your compliance is 90%.If your workout includes Sessions, your compliance for each block is calculated based on the percentage of the video you completed (e.g. if the video is 20 minutes long and you do 15 minutes, your compliance will be 75%). Your total overall workout compliance will be calculated based on the weighted average of each exercise and the duration of the exercise. An additional aspect that impacts your compliance is the time it takes you to complete the whole workout. If you take longer than expected – for example because you need more rest time or because you paused the workout – then your compliance will be adjusted. 

If you skip your daily workout, the Technogym Coach will automatically prompt you to do it the next day; there is no need to reprogramme it yourself. However, if you want to reorganise your weekly workouts, go to the Coach tab and tap "Edit" on the right of the program summary, then tap "Training days"; move your Daily Workouts and Rest Days along the week as you prefer, and then click on "Save". The changes you make will take effect from next week.

To change your programme, go to the Coach tab and tap "Edit" on the right of the program summary, scroll down the page and tap the Programme Detail button, then select Retake Assessment at the bottom of the page.

A Precision Program is your personalized training plan which Technogym AI Coach creates just for you and that adapts to your level, the equipment you have available, and to your progress so you can achieve the results you want in the shortest amount of time possible.

Signature Programs are sport-specific training plans created by professional trainers to the pros with the goal of helping you improve your performance in your favorite sports.